Return and Refund Policy

At CapitronDynamics, we strive to provide high-quality financial automation and management solutions. If you are not completely satisfied with our services, this Return and Refund Policy outlines the conditions under which refunds may be granted.

1. General Refund Policy
We offer refunds under specific conditions based on the type of service purchased. Since our services involve digital solutions, consulting, and automation tools, refunds may only be provided in cases where we fail to deliver the agreed-upon service.

2. Eligibility for a Refund
Refunds may be granted under the following conditions:

✅ Failure to Deliver Service – If a purchased service is not provided due to a fault on our end.
✅ Technical Issues – If our platform or software experiences persistent technical errors that prevent proper usage.
✅ Billing Errors – If an incorrect charge was applied to your account.

Refunds will not be granted for:
❌ User error (e.g., incorrect service selection, failure to utilize the service).
❌ Change of mind after the service has been provided.
❌ Subscription-based services after a renewal period has started.

3. Requesting a Refund
To request a refund, please follow these steps:

📌 Step 1: Contact our support team at [email protected] with your request.
📌 Step 2: Provide details of your purchase, including the order number, date of transaction, and reason for refund.
📌 Step 3: Our team will review your request and respond within 7 business days.

Refunds will be processed back to the original payment method within 5-10 business days after approval.

4. Subscription & Cancellation Policy
For subscription-based services:

You may cancel your subscription at any time before the next billing cycle.
Cancellations made after the billing period has started will not be eligible for a refund but will prevent future charges.
To cancel, please log in to your account or contact us at [email protected].

5. Chargebacks & Disputes
If you initiate a chargeback without first contacting us for a resolution, we reserve the right to:

Challenge the dispute by providing evidence of service delivery.
Restrict access to future services for users who abuse chargeback policies.
We encourage users to reach out to our support team before initiating a chargeback to resolve any concerns directly.

6. Modifications to This Policy
We may update this Return and Refund Policy to reflect changes in our services or business operations. The latest version will always be available on our website.

7. Contact Us
If you have any questions regarding this policy, feel free to contact us:

📍 Address: 536 A Manning Ave, Toronto, ON M6G 2V7, Canada
📞 Phone: +1 647-255-9694
📧 Email: [email protected]